These are the Terms & Conditions of Pianoforte Comforts. These are by no means exhaustive, however, I shall try to make a precise, but not lengthy process of information. Below are some of the most important points regarding the use of this site.
- Customers must be over 18 years of age to use this site.
- Customers can make purchase of goods for younger clientele, providing that they are 18 or over. For example: parent buying for child for their room, relatives or larger family.
- Age limits are requested, so as to protect not just the purchaser, alongside the business owner of the site. Protection against unauthorised usage of direct debit and credit cards.
- Customers have a complete right to "Refund", if there is proven fault with the said goods. I request the customer to make sure that the goods do have a genuine fault, and that they must make certain that damaged goods are: clean and in the same state as when purchased. This is most important before returning. Time allowed between sale and refund is 30 days.
- I will not accept any goods deemed "faulty" and eligible for "Refund", if any part of the consignment is soiled! Hygiene being of importance.
- Always keep your password secret and do not divulge this to anyone whilst using this site. Keep your personel information regarding online registration to yourself, shop safely and wisely.
- All transactions are completed by: Stripe Payment Gateway. I do not see any of the financial details of the customer, this is passed on to Stripe, once the payment has been taken, customer is then transfered back to website: Pianoforte Comforts to continue to "Accounts" and finalise and log-out. Goods are then inspected, sealed into package and sent to correct customer address.
This may sound daunting; perhaps condesending at first; however, this is not my intention. Merely to provide what I see as the right way to navigate a shop website. From time to time, new information will be updated to this section.